• Product Updates

2024 at Zeller: What We Built for You This Year

4 min. read17.12.2024
By Team Zeller

This year our commitment was to continue to enable and support you, our merchants, with the most innovative payments and financial solutions available.

Guided by your invaluable feedback and ideas, we made Zeller even easier, faster, and more powerful in 2024. With no further ado, here’s a wrap-up of the highlights our team delivered for you this year.

Zeller Terminal

We launched the next-generation in payments, Zeller Terminal 2.

Our latest payment terminal, Zeller Terminal 2, comes with a free built-in point-of-sale (POS), Zeller POS Lite. Engineered in Melbourne, this new payment solution comes with powerful sales and item reporting, a larger digital screen, downloadable QR code receipts and much more, helping you to elevate the checkout experience at a very affordable price.

Help save the planet, one receipt at a time.

To help you reduce your environmental footprint, we made further advancements by offering a QR code digital receipt option, alongside SMS and email receipts. Customers can now scan the QR code to download their receipt after making a payment.

Zeller Terminal is now more customisable than ever.

Innovative features such as light or dark screen modes, and customisable screensavers to give your payment terminal a seamless look that complements your brand or business aesthetic, are now available on both Zeller Terminal 1 and 2 — making it the most customisable EFTPOS solution available on the market.

accessing receipt on smartphone via QR code

Zeller App

POS Lite is now available on your smartphone.

Mobile selling is now even easier with the launch of Zeller POS Lite on Zeller App. Using Tap to Pay, you can quickly add items, apply discounts, accept contactless payments, and send itemised digital receipts directly from your smartphone.

Tap to Pay. Now on Android.

With 44% of Australians owning an Android smartphone, Tap to Pay on Android (built right into the Zeller App), provides more businesses with an affordable solution to accept contactless payments, without the need for a physical EFTPOS terminal.

Sort your business savings with a tap.

You can now activate and manage your Zeller Savings Account directly from Zeller App, making it easier to transfer funds and earn a higher interest on your business savings than you would with a big-4 bank.

Issue corporate cards from anywhere.

We added even more flexibility to Zeller Corporate Cards with the ability to issue new cards, manage budgets and monitor transactions directly from your smartphone with the Zeller App.

Using Zeller POS Lite on smartphone

Point of Sale

A free point-of-sale baked into Zeller Terminal 2.

Zeller POS Lite is a mobile POS system designed for micro and small businesses. This free, easy-to-use POS solution enables you to categorise your menu, record items and modifiers sold, send receipts, and deliver a fast and secure checkout experience.

Oracle and Zeller. Partnering up to power hospitality payments.

Zeller joined forces with the global leader in restaurant POS systems, Oracle, to provide an end-to-end solution for managing orders and securely accepting fast payments with our new integration to Simphony POS.

Zeller Dashboard

Item Reporting for Zeller Invoices and POS Lite.

As you sell your items with Zeller POS Lite or Zeller Invoices, we’ve made it even easier to see what’s selling best and which items aren’t performing with real-time item sales reporting.

Easier expense management.

Life got a little simpler for finance teams, who are often managing expenses across multiple projects, departments and locations. Zeller corporate cardholders can now easily upload receipts and tax invoices into transactions they’ve made, categorise and append notes to expenses. These small features help finance teams to simplify expense reconciliation at the end of the month, saving time and reducing admin.

Doing reporting using Zeller Dashboard

Security

3D Secure adds another layer of security for online payments.

You and your customers benefit from an additional layer of security for online credit card transactions made via Zeller Virtual Terminal, Payment Links and Invoices to protect from fraudulent activity. Cardholders will be prompted to verify certain payments via two-factor authentication triggered by their card-issuing bank.

Notifications

Real-time account notifications.

We introduced transfer summaries and remittance receipts via SMS and email, and account security notifications in the Notification Centre from Zeller Dashboard and App.

See everything you need to know from amount, date, time, account and recipient information with a transfer summary, plus the ability to download remittance receipts to send via SMS or email.

Choose how you want to be notified.

Customise your notification settings to let us know the best way to give you transaction, account, and security alerts in the Notification Centre. Prefer SMS? No problem, simply update your notification settings with a click.

Zeller App notifications on smartphone

We’re proud to have delivered over 100 new features to your Zeller Account this year, ensuring you have the most seamless and efficient experience when managing your payments and business finances.

Looking to 2025, we’re excited to continue to deliver even more powerful features to support your business. If there are features you would like to see in your Zeller Account, we want to hear about it! Send your ideas to feedback@myzeller.com.

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What's New at Zeller

Both Zeller Terminal 1 and 2 have received software updates based on your feedback to add new functionality and make accepting payments easier than ever. Read on to see all the new features available from Zeller this December. Zeller Terminal 2 Easier POS navigation. We’ve made it easier to integrate your POS system with Zeller Terminal. The 'Mode' button on the top right-hand corner of your terminal screen has been updated with a new 'POS' option to allow easy toggling when you need to change your settings quickly. If you integrate with a third-party POS platform, or would like to enable Zeller POS Lite (available exclusively on Zeller Terminal 2 ), you can also navigate to 'Settings' in the Zeller Terminal menu. Clearer sales summary breakdown from Zeller POS Lite. As a small business, you’re often offering various combinations of products including customisations. To make the payment process even more seamless when checking out customers with Zeller POS Lite , we’ve made our sales summary clearer. Before you charge your customer, you can see the price of your items, modifiers and discounts broken down to ensure you’ve included everything. Search item categories on Zeller POS Lite. Staying organised during busy periods is vital to serve your customers efficiently. We’ve added a search bar within 'Categories' in your items to help you find and manage categories quickly. To search your categories, navigate to 'Items', click on 'Categories' and use the search bar. If you do not have a category for the item you’re searching for, you can quickly add a new category here. Zeller Terminal 1 Light and dark mode. Zeller Terminal is designed for customisation. With that in mind, you can choose between light and dark screen modes on Zeller Terminal 1 to match the colour of your terminal (black or white) and also align the theme with the aesthetic of your business. Light and dark screen modes are also available on Zeller Terminal 2. Paperless receipts via QR code. Zeller Terminal 1 offers multiple options for providing receipts to your customers. In addition to printed receipts and digital receipts via email and SMS, customers can now download digital receipts immediately by scanning the optional QR code on your device screen. This is an easy way to help your customers go paperless, while saving your business money on receipt rolls. Keen for a new feature? If there’s something you’d like to see in your Zeller Account, we want to hear about it! Send your ideas to feedback@myzeller.com. Finally, if you’d like all our latest features, offers and business news sent right to your inbox, sign up to our newsletter today at the form below.

Introducing the Next Generation of Payments and POS: Zeller Terminal 2

Innovated and engineered in Melbourne, Zeller Terminal 2 features a never-before-seen design, and a built-in point-of-sale. Discover what’s under the hood of this fully integrated, all-in-one payments and POS solution. Whether you’re starting a new business or scaling up, one of the best things you can invest in to support your growth is the right technology to manage payments and inventory. However, we know that POS software and managing multiple providers can be costly to growing businesses. It’s why we're introducing Zeller Terminal 2 : a next-generation payment terminal that comes with a free, built-in point-of-sale (POS) app, Zeller POS Lite . Building on the reliability, ease-of-use, and affordability of its predecessor, Zeller Terminal 2 offers businesses even more powerful functionality when it comes to tracking and recording sales, and elevating the customer experience, all at an extremely affordable price. Here’s what you can expect from this latest release: Sleek hardware design. The first noticeable feature about Zeller Terminal 2 is its new sleek profile. Its sleek, ergonomic design is the first of its kind, and lends itself both to being hand-held or placed on the countertop. It comes in three stylish colours: white, black, and graphite grey, allowing you to customise the payment experience to your business’s aesthetic. Paperless receipts. A recent study* revealed that Australia produces 10.6 billion paper receipts annually, but because of their chemical coating, none of them can be recycled. With consumers and businesses becoming increasingly aware of their environmental footprint, many are choosing digital receipts as a convenient and sustainable alternative. Zeller Terminal 2 embraces this step forward, doing away with a receipt printer all together. Instead, customers can choose to have their receipts sent via email or SMS, or they can quickly scan a QR code which appears on-screen after the payment has been processed, and allows them to download their receipt directly to their smartphone. Built-in point-of-sale system. The most notable feature of Zeller Terminal 2, is its built-in cloud point-of-sale software: Zeller POS Lite. Designed for micro, small, and mobile businesses, this free, easy-to-use POS solution records sales and delivers a fast and secure customer checkout experience – without the need for cumbersome or complex POS hardware and software. With Zeller POS Lite, you can: Add an item library:  Add and edit new items via Zeller Dashboard or directly on Zeller Terminal 2, or upload an existing library from your previous POS with a bulk item import. You can also use the same library for  Zeller Invoices . Manage your items:  Update item details including images, descriptions, prices, categories, and generate automatic SKUs. Any product changes are made in real-time and synced across all platforms. Create variants and modifiers: Customise your product offering with modifiers (options that can be added or changed – such as alternative milk, toppings, or special requests) and variants (size, style, colour, etc.). Customise your grid:  Quickly access top sellers or frequently used items, discounts, or categories on your home screen to keep the queue moving and customers happy. Set up multiple sites:  If you expand your business, simply purchase another Zeller Terminal 2 for your new location and log in. All your items will be available and any site-specific attributes, modifiers, or discounts can be added as needed. Generate itemised receipts:  Offer customers an itemised receipt via email, SMS, or QR code. View detailed sales reports:  Understand what you are selling and when with detailed reports highlighting sales patterns, popular items, and revenue streams. Note, this feature will be available in the coming weeks. Manage discounts:  Create and manage discounts via Zeller Dashboard, Terminal 2 and add descriptions to different discounts for greater clarity. Get set up instantly, for free: Zeller POS Lite comes automatically installed on Zeller Terminal 2, with no monthly software fees or additional charges. All you need to do is follow the steps to set up your item library, and start selling. Light or dark mode and customisable screensavers. Zeller Terminal 2 is designed to suit the aesthetic of your business. Not only does the hardware come in three colours, but the interface can also be customised to match your style. Choose from light or dark mode, and set a custom screensaver to give your device a branded look. Plus, all the features you know and love. While boasting all-new functionality and a fresh design, Zeller Terminal 2 does not compromise on any of the features that our customers have grown to love. Zeller Terminal 2 continues to accept payments from all cards and devices, integrates seamlessly with over 600 third-party POS providers, and offers reliable Wi-Fi, 4G SIM card, and Ethernet connectivity. Plus, automated surcharging, tipping, and split payments can all be switched on or off depending on the needs of your business. Who is Zeller Terminal 2 designed for? Zeller Terminal 2 is an EFTPOS solution that is designed to adapt to any Australian business – no matter the size or industry. For smaller or mobile businesses – cafés, ice cream shops, bakeries, food trucks, market vendors, florists, or retail stores and event venues with a limited inventory – Zeller Terminal 2 with Zeller POS Lite can serve as an end-to-end point-of-sale and payments solution. Combining payments, sales processing, and financial management into one ecosystem, these businesses can get paid faster, reduce operational costs, and keep a closer eye on their inventory and cash flow. While for larger multi-location businesses and enterprises, the ability to integrate Zeller Terminal 2 with over 600 third-party POS providers means you can get the best of Zeller’s EFTPOS technology with your preferred checkout experience. Franchises or businesses that require a fleet of devices, will benefit from Zeller’s unbeatable affordability, advanced multi-venue reporting, and the ability to manage their entire EFTPOS fleet in one place. Premium payments at an affordable price. Whether you run a small mobile coffee cart or a multi-venue enterprise, Zeller Terminal 2 is designed to adapt to your needs – both in functionality and style. Integrated into Zeller’s existing ecosystem, it provides businesses with a comprehensive overview of their finances, eliminating the need for multiple providers, streamlining the sales process, and ultimately getting them paid faster. Retailing at just $199, with a low, flat transaction fee of 1.4% and no monthly rental fees, Zeller Terminal 2 is Australia’s most affordable all-in-one POS and payments solution. Taking less and giving you more, Zeller Terminal 2 is the ultimate ally for accelerating your business growth. *‘Life Journey of an Average Receipt’ report, commissioned by Slyp, undertaken by the University of Technology Sydney (UTS).

Top Payment Trends to Watch this Festive Season

The holidays are almost here, and with them comes a big surge in shopping, gifting, and payments. As consumers become ever-increasingly tech savvy, businesses are adopting new trends to enhance the shopping experience. With that in mind, here are five payment trends to keep an eye on this holiday season and into 2025. 1. The takeover of mobile wallets This year, more Aussies than ever will leave their physical wallets at home when they head out to do their Christmas shopping. Consider the following three statistics: In 2022, 30% of in-person card payments were made via mobile devices, up from 10% in 2019. Source: Reserve Bank of Australia Over 15.3 million cards were registered to mobile wallets in 2022, a 760% increase from 2018. Source: Australian Banking Association. A 2022 survey revealed that 69% of Australians felt confident enough using mobile wallets to leave their physical wallets at home. Source: Marqeta If we piece those three stats together, it’s clear to see the shift away from physical cards, and towards mobile wallet payments, is continuing to pick up speed. Make sure your business is set up for seamless electronic payment acceptance, whether your customers are tapping with their card or mobile wallet.  Zeller Terminal  equips your business to accept physical cards as well as mobile payments via smartphones and smartwatches. 2. Selling via social From Instagram and TikTok offering in-app shopping experiences to businesses selling solely via Facebook Marketplace and Instagram DMs, social platforms have become key places for payments to take place. Payment Links , which are built right into Zeller Virtual Terminal , are perfect for  businesses selling on social media. This handy tool lets you easily generate a secure, clickable payment link that you can simply send to your customers in a DM. We’ve seen many innovative artisan businesses utilising Payment Links to sell quickly and easily via social media, without the need for a permanent, e-commerce enabled website. Instagram or Facebook Marketplace + Payment Links will help set you up for success, too. 3. Enhanced fraud protection They might call it the silly season, but with the sophistication of fraudsters these days, you don’t have to be silly to be scammed this Christmas. Thankfully, the payments world is fighting back with advanced fraud detection tools, including AI-powered analytics and biometric authentication. For shoppers, this means increased protection of their funds, and for businesses it means fewer chargebacks and losses. Learn more about how Zeller keeps you and your customers safe here . 4. Accepting payments via Tap to Pay Turning a smartphone into a payment terminal can be a game-changer for small businesses. Tap to Pay works on selected iPhone and Android smartphones, making it super simple to take payments wherever you are with just a mobile app, or even to use as a second EFTPOS machine when things get busy. While Tap to Pay is still an emerging innovation in payments, we’re already seeing many mobile businesses adopt it as a way to accept payments in lieu of sending online invoices or carrying an EFTPOS terminal with them at all times. 5. The inexorable rise of self-checkout As we move into 2025 and beyond, expect to see more self-service kiosks, from fast food restaurants through to airports, department stores, supermarkets, universities… you name it. Couple this with QR codes on pub tables and cafe menus, one thing is clear – love it or hate it, self-checkout is only going to become increasingly common. With advancements in self-checkout technology making it easier for smaller businesses to set up a kiosk too, we’re looking forward to seeing this innovative new technology in a wider variety of scenarios. If you’d like some expert advice on setting up your business with the right payment and POS solutions for this festive season and beyond, speak to the Zeller Sales team .

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