• EFTPOS & Point of Sale Solutions

Debit Cards vs. Eftpos Cards — What’s The Difference?

3 min. read13.11.2024
By Team Zeller

In Australia there’s often confusion between debit cards vs. eftpos cards. While the word EFTPOS can be used in multiple ways; in this instance we’re referring to the Australian debit card network, eftpos.

While there are plenty of similarities between an eftpos card and a debit card, there are also a handful of important differences to be aware of when selecting a spending solution for your business. Read on to earn the difference between debit cards vs. eftpos cards.

What is EFTPOS?

The word EFTPOS stands for ‘Electronic Funds Transfer at Point Of Sale’, which is an in-person payment technology used to accept payments from customers for goods or services. You will frequently use an EFTPOS terminal when you’re shopping with your card or a mobile wallet.

However when people talk about eftpos (with a lowercase ‘e’), they’re also referring to the privately run Australian debit card network.

If you’re interested in learning more about how EFTPOS transactions work, you can discover the process behind every transaction, and how Zeller delivers seamless payments for your business at the article linked above.

What are debit cards?

Many business owners are familiar with the concept of debit cards. Debit cards are payment cards linked to your bank or business transaction account. Unlike a credit card, which withdraws funds with a pre-approved spending limit, a debit card withdraws money that is held in your account, reducing your balance instantly.

Blog-2411-Eftpos-vs-Debit-cards-supporting (1)

Debit cards vs. eftpos cards

Now you’ve got the background on debit cards vs. eftpos cards, let’s look at it in more detail.

Australia’s eftpos system functions like a debit card system. Eftpos cards are linked to your business bank or transaction account, and when you spend funds using an eftpos card you are paying for those goods and services with funds held in your account. Therefore when it comes to debit cards vs eftpos cards — they’re more or less performing the same action.

Some debit cards may have an approved overdraft limit, enabling the cardholder to spend beyond the balance of their business bank or transaction account limit. But in most instances when you’re spending on an eftpos card or debit card, your limit is defined by the balance held in your account.

It’s important to keep in mind that eftpos cards can only be accepted within Australia, by merchants who have an EFTPOS machine set up to accept payments. You cannot use your eftpos card to spend outside of Australia.

Differences between debit cards vs. eftpos cards

The below table summarises some important differences between eftpos cards and debit cards.

EFTPOS cards

Debit cards

Card Issuer

EFTPOS

Debit cards may be issued by eftpos, as well as the major credit card schemes including Visa and Mastercard.

Payment methods

EFTPOS cards can be used in card terminals, and in certain circumstances for online payments.

Debit cards can be used in card terminals, as well as online or to process over the phone (MOTO) payments.

Cash out

Cardholders using eftpos cards can usually take cash out when they’re checking out at retail outlets.

In most circumstances it’s not possible to take cash out with debit cards at retail outlets.

Domestic vs international payments

EFTPOS cards cannot be used internationally.

Debit cards can be used to make payments outside of Australia.

Security

Transactions processed with eftpos cards are typically more vulnerable to fraud, as limited chargeback protection is available.

As debit cards are backed by the international card schemes (Visa and Mastercard), fraud and chargeback protection is typically applied to payments.

While the discussion on debit cards vs. eftpos cards can be confusing, for cardholders and merchants it’s important to understand the differences between each when deciding which card to use for your everyday business spending.

Choosing the right debit card solution for your business

If your business is searching for a convenient and affordable way to transact in-person and online, a Zeller Debit Card may be the perfect solution for you. Zeller Debit Cards are issued free, and give you the choice of transacting with virtual or physical cards. With no monthly fees or hidden charges, Zeller is the smartest and most affordable way to manage your business spending.

Spend Smarter with the New Zeller Debit Card

Meet your powerful new business Debit Card. Without fast access to your takings, business cash flow can stagnate. Having the ability to make purchases and spend funds when you need to is critical to keeping the operational wheels of your business moving. When you sign up free for Zeller, you get a free Zeller Debit Card as well as real-time transaction tracking — simplifying bookkeeping, and making expense management a much easier task. Keep reading to discover how it works. The fastest way to access your funds Zeller offers a full suite of products to support all of your business’ financial needs. Using your Zeller Terminal in conjunction with your Zeller Transaction Account and Zeller Debit Card is the quickest way to get access to your takings — speeding up cash flow so you can purchase stock and pay bills and suppliers fast. Or, spend other funds settled to your Zeller Transaction Account from invoices paid to streamline your business spending. Funds accepted via Zeller Terminal are settled to your Zeller Transaction Account nightly, 365 days a year, and then instantly available to spend with your Zeller Debit Card. Features of your new business Debit Card Zeller Debit Card is the powerful new spending card linked to your Zeller Transaction Account, replacing the Zeller Mastercard. There are plenty of new features and tools you can utilise to streamline your business spending, manage expenses, make it easier for staff to make purchases on your behalf, and much more. The new Zeller Debit Card can be used in conjunction with your Transaction Accounts as a standalone replacement to your traditional business bank. It’s one of a number of new and improved products that mark Zeller’s shift to become a full-service financial services provider. Fast setup Your Zeller Debit Card will be shipped to you, fast and free, when you sign up for Zeller. There’s no paperwork, or need to visit a bank branch. Signing up takes just a few minutes online. You can also order additional Zeller Debit Cards and issue them to your employees so they can make business purchases in-store and online. Create and assign virtual cards With Zeller, you can create virtual cards in seconds. Rather than wait for a physical card to arrive in the mail, simply log in to Zeller Dashboard, create a new virtual card instantly, then add it to your mobile wallet. Make purchases in-store and online Use your Zeller Debit Card to make purchases anywhere Mastercard is accepted — whether that's in-store or online. You can even attach invoices, receipts or notes to transactions made, to help streamline reconciliation and bookkeeping — and get a clearer understanding of every business expense. Track who you’re spending money with Tracking purchases made by staff is simple, with up-to-the-minute transaction lists available in both Zeller Dashboard and Zeller App (coming soon). Plus, Zeller Debit Card works hand in hand with Zeller Contact Directory , Zeller’s in-built contact management system. Purchases made using Zeller Debit Card will appear in transaction lists, complete with information about the business where the purchase was made. This functionality empowers you to track where your money is being spent, and better understand the business you spend with. Streamline reconciliation Budgeting is something every business owner must have a handle on. Zeller makes reconciliation simple by enabling you to leave notes and attach receipts to transactions, so you know the context behind each purchase. Information about the purchases made using your Zeller Debit Card can also be pushed to your Xero organisation via up-to-the-minute Xero Bank Feeds to simplify your bookkeeping and expense management, making tax time that much easier. Add to your mobile wallet With the new Zeller Debit Card, you can leave your wallet at home and make purchases with a tap of your mobile device. When Zeller App launches, Android users will be able to add Zeller Debit Card to their digital wallet. Functionality enabling iOS users to do the same is coming soon. Remote card management If you (or your staff) ever lose or misplace a card, simply lock it from Zeller Dashboard or Zeller App (coming soon). Placing a lock on your Zeller Debit Card will instantly prevent it from being used. Once found, the lock can also be removed by you — there’s no need to speak to our Support team, yet we’re always on hand to help if you need. No strings attached Zeller Debit Card is free for businesses to use — with unlimited purchases, no monthly account fees, no paperwork or need to visit a bank, and no lock-in contracts. It’s the optimal solution for growing businesses wanting to streamline spending without the hassle. Earn cashback rewards When you spend with Zeller Debit Card, you’ll receive regular rewards and cashback benefits from your favourite suppliers, restaurants and retailers, exclusive to card holders. Simplify your business spending today Sign up for your free Zeller Debit Card online and we’ll ship it to you, fast and free. Then, activate your card and begin spending in minutes. Or, purchase your Zeller Terminal Kit — complete with Zeller Terminal, Zeller Debit Card and Zeller Transaction Account — so you can process in-person and over-the-phone payments seamlessly and securely.

How EFTPOS Transactions Work: Pulling Back the Curtain on Cashless Payments

Discover how this everyday technology functions and why it’s important to choose the right hardware. You’ve tapped. You’ve swiped. You’ve been approved and declined. Your interactions with EFTPOS have been countless, and yet you may not know what’s behind this ubiquitous technology. While most people can remain happily, cashlessly oblivious, for business owners, it’s very important to know what EFTPOS transactions are, how they work, and how to select the right hardware. Read on for a breakdown of everything you need to know about EFTPOS and some handy advice for choosing a terminal. What is EFTPOS? The name EFTPOS is an acronym for Electronic Funds Transfer at Point Of Sale. Put technically, it is an electronic payment system that allows customers to make transactions by electronically transferring funds from their bank account to a merchant's business bank account . Put simply, it is any machine that accepts debit and credit card payments. In today’s age, having an EFTPOS terminal is a boon for business . It is a convenient and efficient way to accept digital transfers, with the added benefit of quick payment processing, automatic record-keeping, and reduced cash handling. The Rise of EFTPOS Introduced to the Australian market in 1984, the EFTPOS transaction system took a while to grow in popularity as business owners and consumers got used to the idea of digital payments. For context, Australians were still using cash for 90% of all transactions in 1985. It wasn’t until 2002 that the EFTPOS industry saw significant growth. At the time, EFTPOS terminals were all produced by the big 4 Australian banks and had cumbersome designs, made for function, not form. These days, the landscape has changed on both sides of the counter. For customers, the shift towards electronic payments has seen a massive adoption of debit and credit cards, as well as more recently, mobile wallets. For merchants, there has been a dramatic improvement in EFTPOS hardware which now not only comes in a plethora of sleek styles to match the aesthetic of your business, but also offers up new functionality to help businesses manage their bottom line and enhance the customer experience, such as surcharging , tipping, and Pay at Table technology. And if embracing the cashless society wasn’t already tracking steadily, the COVID-19 pandemic massively accelerated the trend. Business owners and customers all over Australia have precipitously sought to reduce cash handling since early 2020 due to health concerns around the physical exchange of money. In 2021, the Reserve Bank of Australia reported that just 27% of in-person payments were made using cash. EFTPOS VS. eftpos To confuse matters, eftpos (lowercase) also refers to a privately-run Australian debit card platform. So, while EFTPOS is the globally accepted term referring to the conduit between a customer’s bank account and your business bank account (or Zeller Transaction Account ), eftpos is also the brand name of such a payment system. The important difference with eftpos is that it only serves debit cards — not credit cards — and works in Australia only. It’s unlikely that you’ve ever noticed this subtle difference because 90% of all debit cards in Australia are co-branded with Visa or Mastercard. This means they can process transactions through Australia’s local debit card network (eftpos) as well as international schemes. When a customer taps, dips or swipes their eftpos card and selects either Cheque or Savings, the transaction goes through the eftpos network. If a customer decides to pay via Credit, the transaction is processed via Visa or Mastercard because a credit payment cannot be processed through eftpos. Without getting into the weeds, it’s just important to be aware of the difference between EFTPOS and eftpos so that you understand what you are looking for when shopping for a card-processing terminal. How do EFTPOS transactions work? EFTPOS transactions start with an EFTPOS machine . These machines are the conduits that allow the relevant networks to connect and exchange information in order to complete a payment. The networks involved include the bank where the buyer has an account, your own business bank account , the company providing the EFTPOS machine, and more recently, your point-of-sale technology. The back-and-forth talk between the terminal sitting on your counter and the larger networks ensures the card being used has the necessary funds in its associated account and confirms the identity of the cardholder as well as the bank tied to the card. If the machine is integrated with your POS software, the machine will also communicate with the system to bring up the relevant transaction amount on the terminal. The image below outlines how this system works, and in what order. The Acquirer refers to the financial institution that processes the payment on behalf of the merchant. Zeller for example. The Card Scheme, also known as a payment network or payment scheme, is the organisation that establishes and maintains the rules and infrastructure for the use of credit and debit cards. Visa, Mastercard, American Express are all examples of card schemes. The Card Issuing Bank is the financial institution that provides a credit or debit card to the customer. How long do EFTPOS transactions take? While the transaction is instantaneous, the multi-step process of authentication, verification, and funds transfer detailed above can require some time to fully process. How quickly your money will “settle” (that is, show up in your bank account) will also vary from one EFTPOS terminal provider to another. This is a very important consideration when choosing your payments platform, because the time it takes to access your funds will greatly affect your business cash flow. For example, Zeller customers who settle to their Zeller Transaction Account will receive their funds nightly. Many other platforms can take up to 72 hours. What to look for in an EFTPOS machine When choosing an EFTPOS terminal for your business there are nine questions you need to be asking . Your selection process will involve a consideration of initial output costs, such as terminal fees and setup fees, functionality, and mobility but to make sure you’re getting the best bang for your buck, your terminal also needs to tick the following boxes: It needs to accept all card types As a business owner in Australia, your best bet is to ensure your terminal can accept eftpos debit cards as well as common international standards, like Visa, Mastercard, and American Express. It needs to accept contactless payments Thanks to the expansion of NFC technology , the “tap-and-go” payment method has gained enormous traction in Australia both with cards and mobile wallets in recent years (four in five customers now pay contactlessly at least once a week). It’s an extremely quick and convenient way for your customers to pay, and will no doubt become the norm over the next few years. Merchant fees need to be low and flat Typically, the EFTPOS transaction fee (charged by the machine provider) will depend on the customer’s choice of payment method — making it very hard for businesses to estimate what their transaction fees will amount to for any given period. Having one low, flat fee for all card types means that you can forecast how much you are likely to pay in processing fees. At Zeller, you will only ever pay 1.4% per transaction. It needs to offer the option of surcharging Also more commonly referred to as zero-cost EFTPOS , surcharging gives you the ability to pass on the aforementioned fee to the customer. Surcharging is becoming more and more common in Australia, and is an important cost-cutting measure for businesses. Read our article on whether surcharging is right for your business. It needs to offer multiple options for connectivity If your WiFi connectivity dips out, it’s integral that you can keep processing payments until it is back up and running. Having a SIM card in your EFTPOS machine means you’ll never have to worry the next time your main connection fails, you’ll simply need to switch to SIM usage and business can continue as usual. For more detail on how terminals work, read our step-by-step guide on how to use an EFTPOS machine. Introducing Zeller At Zeller, we’ve built a smarter EFTPOS payments solution . Zeller Terminal is a dependable, secure EFTPOS terminal boasting mobility, customer convenience, a sleek design and low, transparent fees. With Zeller Terminal, you pay just 1.4% per transaction — no matter whether the customer has tapped, dipped or swiped their payment method of choice. With one low rate for all in-person payments, as well as faster settlements, forecasting your cash flow is simple. With Zeller, you can accept payments, access the money you’ve earned, oversee and manage your cash flow, and much more. And as more payment methods emerge, we are committed to supporting your business to keep pace with change.

How to Play Your Cards Right: Business Credit, Debit & Expense Cards Explained

Issuing payment cards to employees for business-related spending is a great way of simplifying expense management in the workplace. What’s less simple, however, is understanding the different card types available to businesses. From corporate credit cards to business debit cards, prepaid cards, and expense cards, there’s a bit to get your head around. Below we explain the difference between the most common card types and provide a list of pros and cons for each. Business Credit Cards Business credit cards  are designed for businesses to cover work-related expenses with funds borrowed from an issuing bank. They often provide rewards such as cash rebates or a points program and are available to businesses of all sizes, typically without any minimum annual revenue or spending threshold requirements. They do, however, require a credit check and often a personal guarantee, meaning the business owner is liable for all debt. Because of the risk of misuse, business credit cards are usually only held by business owners, or authorised personnel, not employees. Corporate Debit Cards & Business Debit Cards A  corporate debit card , or  business debit card  is linked to a business’s transaction account. When a transaction is made, funds are deducted from the available balance of the company’s bank account. When a business owner  opens a business bank account , they will receive a business debit card. Unlike credit cards, they are not linked to a line of credit, and spending is limited to what is available within the account. Most debit card issuers don’t offer the ability to easily modify spend limits on individual cards, meaning that whoever has access to the debit card, can access all the funds on it. Prepaid Cards & Expense Cards A  corporate prepaid card, otherwise known as a business expense card, or employee expense card is a payment card that has been preloaded with funds, allowing businesses to control employee spending. These cards are typically very easy to get, with no paperwork or application process required. Prepaid cards are managed by the finance team or CFO, topped up as necessary, and assigned to employees to give them access to company funds. Zeller Corporate Cards Similar to prepaid cards,  Zeller Corporate Cards  are designed for businesses as a convenient way to track and regulate spending while providing employees with a secure and flexible payment method. These cards are linked to your  Zeller Transaction Accounts , and are managed by the finance team or CFO who can set maximum spend limits per transaction and per day, week, fortnight, month, or quarter. Additional cards are very easy to issue (virtual cards can be issued instantly from Zeller Dashboard, or Zeller App), and can be assigned to employees as necessary. Zeller Corporate Cards: Do not require a credit check to qualify Can be set up in minutes Allow you to set spend limits and recurring budgets, reducing admin time Provide a layer of security if cards are lost or stolen Are accepted anywhere Mastercard is accepted Do not need to be topped up with funds – cards draw funds directly from the transaction account, but only within the card's pre-defined limits. Learn more about the benefits of Zeller Corporate Cards here What card types are best for managing team spending? Although it’s common practice for businesses to share one business credit or debit card, and to pass it around to employees as they need it, this is not recommended. Not only do you run a greater risk of losing the card, but also, company money could be used irresponsibly. When choosing a card type for managing work-related expenses for your team, it’s important to choose one that has been designed for that purpose. Corporate credit cards are a good option, however, given their strict eligibility requirements, they remain largely inaccessible to many businesses.  The best option for managing team spending is either prepaid or expense cards, or even better: Zeller Corporate Cards .  These options give your employees the flexibility to pay for work-related expenses without the risk. You remain entirely in control of how much your employees have access to. With Zeller Corporate Cards, you will benefit from robust expense management features, which allow employees to easily upload receipts against their transactions, and employers to control spending limits and reconcile expenses from their desktop or Zeller's mobile app. Additional cards are easy to order, and Zeller supports virtual cards, which employees can add to their mobile wallets.

What’s the latest?

Fresh resources, offers and updates in your inbox every month, to help your business succeed.